DB Insurance

Changed company name to “DB Insurance Co., Ltd.”

Became the first Korean non-life insurance company to be included in the
Dow Jones Sustainability World Indices for five consecutive years

Became the first Korean insurance company to acquire ISO 19600 certification (business compliance management system standard)

Rated highest on the KS-KQI (Korean Standard Service Quality Index) for
automobile insurance companies

Became the first company to launch a motorcycle insurance product

Received the Presidential Award, in celebration of Environment Day

Became the first Korean insurance company to acquire a mobile insurance policy patent

Acquired CCM (Customer-Centered Management) certification for fifth consecutive time, marking a first for a Korean non-life insurance company

Became the first company in the Korean financial sector to receive the Presidential Award at the Korean National Quality Awards

Became the first Korean non-life insurance company to open a local branch office in Yangon, Myanmar, to “actively target the Southeast Asian market”

Entered the Vietnamese market by acquiring Vietnam’s Post & Telecommunication Joint Stock Insurance Corporation (PTI)

S&P raised Dongbu insurance’s credit rating to “A-” (stable outlook)

Received an “A” (Excellent) rating from A.M. Best for six consecutive years

Selected as SMA’s Global Sustainability leader group “Bronze Class”
for two years running

Selected as ‘the Best Industry Company in Korea of Dow Jones Sustainability Index’ for three consecutive years

Selected '2011 Asia's Fab 50 Companies' by Forbes

Opened representative office in Vietnam

Acquired the license authorises for transact in the State of New York

Rated ‘BBB+’ and Rating Outlook of ‘Stable’ by S&P for five consecutive years

Selected as ‘the Best Industry Company in Korea of Dow Jones Sustainability Index’ for two consecutive years

Jung Nam Kim was inaugurated as president & CEO

GRI assigned A+, the globally best grade, to the Second Sustainability Report
of Dongbu Insurance

Completed construction of its Risk Based Capital (RBC) system

Certified as ‘2010 Excellent Company in Customer Complaint Management System (CCMS)’ by Fair Trade Committee

Completed construction of Data Center at Jukjeon

Rated ‘BBB+’ by S&P for four consecutive years and Rating Outlook of ‘Stable’

Awarded President’s Commendation at the 34th National Quality Management Convention

Acquired approval of taking in Dongbu Securities as the company’s subsidiary

‘Dongbu Promy Service’ became the first to acquire ISO 9001 in the non-life insurance industry

Rated First Grade of Customer Complaints Handling by FSS for four consecutive times

Dongbu Promy Basketball Team won the Championship in 2007-2008 professional basketball league

Rated A-(Excellent) by A.M.Best for seven consecutive years since 2001

Certified of ‘Excellence in Consumer Complaints Management System, CCMS’ for H2, 2007

Rated ‘BBB+’ by S&P for two consecutive years and Rating Outlook was adjusted upward from ‘Stable’ to ‘Positive’

Spun off long-term compensation business as an independent entity

Held a kick-off ceremony for Promy Volunteers

Opened representative office in China

Introduced ‘Promy Life’ a long-term insurance brand

Opened cutting-edge automatic GPS for customers (LBS) (the industry’s first)

Opened Hawaiian branch

Picked as a single pilot project enforcer of natural disaster insurance (National Emergency Management)

Declared the New Management Innovation ‘Change & Challenge No. 1 (C&C No.1)’

Launched 'Non-dividend Convergence Insurance (master insurance)'

Soon Hwan Kim was inaugurated as CEO

Opened integrated Long-term Claim Service Center

Launched motorbike-based “PROMY SOS Speed Service” (the industry’s first)

Selected as 「Korea’s Top 10 Star Company」 by Bain & Company

Established and opened a cutting-edge call center

Rated A-(Excellent) by A.M.Best for two consecutive years

Adopted PROMY as its auto insurance brand

Opened “Promy World,” the car maintenance/repair service network

Opened internet-based installment premium payment system for auto insurance

Opened Digital PL Center

Acquired the government permit for compensation deduction business

Offered PL risk management service (the world’s first)

Moved its head office from Jung-gu to Dongbu Finance Center in Daechi-dong

Opened internet shopping mall, “idongbu.com” (the first in the industry to offer video-based interactive consultation service)

Declare the company vision: the best, customer-oriented, total financial company as a leader of digital business management

Ranked top at the National Customer Satisfaction Index Survey by the Korea Productivity Center in FY’99

Became the first to adopt a new quality assurance system for automobile accident compensation

Opened new backbone system for auto insurance policies

Launched Dongbu Insurance SOS service

Set up and operated auto accident reporting call center (Call1234)

Dongbu Group acquired the manage right of the company